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IF YOU WOULD LIKE TO RETURN AN ITEM, PLEASE MAKE SURE TO:
- return your item in the original packaging
- submit your return within 30 days (45 days for Silver & 60 days for Gold Rewards Club Members) after receiving your package
- please only return the wrong/faulty item, if our customer care team asks you to
- treat the sportswear with care when trying it on,
- wear underwear when trying them on
- not remove any labels or tags
DIRTY/WORN CLOTHING OR PIECES MISSING TAGS/LABELS WILL NOT BE REFUNDED!
- ensure that all the seals are still intact
- the packaging of the product must be unopened and in its original condition
Note: Due to health and safety regulations, we are also unable to accept returns or offer refunds on energy drinks. If you have any further questions or concerns, please feel free to reach out to our customer care team for further assistance.
The free items within this promotion cannot be solely returned for a refund or be exchanged.
For the paid items within this promotion, a store credit will be given worth the item price during this promotion. Refunds are only available, if the paid and free items are returned together.
If you wish to return any paid items from an order which included a gift or a free item as part of a promotion, you need to also return all gifts/free items shown on the order confirmation in order to receive a full refund. Simply select the gifted item(s) in our return portal when registering your return. If you wish to return any paid items from an order which included a gift or a free item as part of a promotion, you need to also return all gifts/free items shown on the order confirmation in order to receive a full refund. Simply include your gifts/free items with your return package without registering them.
If you do not add the free item(s) to your return package, the return items will be compensated with a gift card only (store credit).
Exceptions:
- Some Women’s Best offers require you to spend a minimum amount to be eligible for gifts and free items. If the value of the paid items kept is above the minimum spending requirement of the offer, you do not have to return the gifted items.
- Gifted items & free products that do not appear on the order confirmation do not need to be returned. The same applies to Gold customer gifts.
Please contact our customer care team, if you should have any issues with your purchased products.
HOW DO I RETURN AN ITEM?
Having to return something can be annoying — we know. Therefore, we have tried to make this process as easy as possible for you.
Simply go to womensbest.com/Returns and get your prepaid shipping label.
In order to avoid any delays with your return, follow these easy steps with your return documents.
- Print out your prepaid shipping label, packing slip, FedEx AWB copy and the commercial invoice
- Add your packing slip INSIDE the parcel
- Sign the commercial invoice, and together with the FedEx AWB copy put them into the included transparent envelope and attach it to the parcel
- Affix the prepaid shipping label next to the transparent envelope
- Ensure that there are no other tracking labels attached to your parcel
When registering a return, you can choose either to receive a refund or store credit (Gift Card) as compensation.
Once your return is delivered to our warehouse, please allow 5-7 business days for it to be processed and a further 4-6 business days for your refund/gift card to be issued.
For more info, read our returns policy.
If you choose to receive a refund, the return costs are .
If you choose to receive a store credit, we will provide you with a discounted return label and the discounted return costs will be deducted from your final refund.
If you choose to receive a refund, the full return costs will be deducted from your final refund.
| Location | Compensation | Cost |
|---|---|---|
| Canada | Refund | $9.99 |
